Enquiries
Enquiries from the YogaTribex website
Students on yogatribex.com reach you in two ways. One who writes from your course page comes straight to you. One who asks YogaTribex for help goes to the YogaTribex team first.
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Two ways in
Both paths start on yogatribex.com, but they reach you very differently.
| What happens | From your course page | Through Expert Consultant or Contact Us |
|---|---|---|
| Who it is sent to | Your school | YogaTribex |
| Who sees it first | Your team, as soon as it is sent | The YogaTribex team, who check it |
| Where you find it | Enquiry Management › New Enquiry | Leads › New Leads, once it is offered to schools in your country |
| Their email and phone | Shown straight away | Shown once you claim it |
| Read more | Enquiries from your mini-website | Claiming leads from the lead pool |
A student writes from your course page
Your published courses appear in the listings and search on yogatribex.com. Each course page belongs to your mini-website, at yogatribex.com/s/your-school.
- On a course card, View details opens your course page, with its Enrollment form.
- Except on a phone, a course card's Enquire now opens your Contact page.
- In the school list, your card opens the home page of your mini-website.
Whichever form the student uses, the enquiry goes straight to your school. It lands in Enquiry Management › New Enquiry, with a chat in your Inbox.
The fields, what the student sees and how you claim it are in Enquiries from your mini-website.
A student asks YogaTribex for help
A student who is not sure which school fits can ask YogaTribex instead. Two pages carry the same form for this.
- Expert Consultant, opened from Expert Consultant in the header and footer, and from the home page.
- Contact Us, opened from About Us › Contact Us in the header, or from the footer.
Step 1: Give their details
The student fills in Full name, Phone and Email. The name and email are required.
Step 2: Choose a place
They pick a Preferred location, shown as a city and its country. Somewhere else — not listed opens Where would you like to go? for a place of their own.
Step 3: Choose a course
They pick Which course interests you?, then Accommodation preference and Anything else? if they wish.
Step 4: Send the request
They click Get Expert Help, or Send Message on Contact Us. The line under the button reads "We check every request before any school sees it."
What the student sees
The form changes to Request sent and thanks the student by name.
- If their email is new to YogaTribex, they are emailed a YogaTribex sign-in, and follow the request under Messages.
- If they already have an account, they are asked to sign in and follow it there.
- Under Messages, the request shows as Your enquiry with Under review, "matching you with schools", until a school starts a chat.
How it reaches your school
The YogaTribex team reads every request first. When they approve one, it is offered to schools in the country the student asked for.
Student asks
Through Expert Consultant or Contact Us.
YogaTribex checks
The team reads the request and approves it.
Offered
It appears in Leads › New Leads for schools in that country.
Claimed
The first schools to claim it get the student, two by default.
You write first
Claiming sends the student nothing, so you start the conversation.
Schools are matched by country, not by course or city. A request for "Rishikesh, India" is offered to every school in India.
What you see before and after claiming is in Claiming leads from the lead pool.
